If you are unhappy with your purchase at Johnny Beach Buns, you may return your unworn and unlaundered item(s) within 14 days of delivery for a full refund (shipping will not be refunded). Because our merchandise is not individually packaged in heat sealed packaging, we CANNOT accept any returns on thongs, g-strings or underwear due to health code regulations. THERE ARE NO RETURNS ON INTERNATIONAL ORDERS OR CLEARANCE ITEMS.
For returns on any other items, tags must still be attached, and item in original brand new condition. Upon successful inspection of returned item, we will issue a refund.
To return an item, follow these easy steps.
1. Log into your account from the Johnny Beach Buns home page (Link in upper right corner)
2. In the "Track Your Recent Orders" section, click on "View Details" for the order you wish to initiate a return.
3. Once in the order, click on the "Add New RMA" button
4. Select the item(s) you wish to return and the reason why.
5. Click "Save RMA"
If you have any questions, don't be afraid to ask! We'd love to help :)